Products and Services
Epicor Retail CRM
•Product Sheet: Retail CRM
Grow your business without having to grow your chain! Epicor Retail CRM lets you understand your customers in depth, align your products and promotions with their interests and needs, and deliver highly personalized service that will keep them coming back.
Epicor Retail CRM provides integrated capabilities for customer analysis, customer segmentation, campaign management, loyalty points program management, and real-time targeted communications.
Epicor Retail CRM provides managers and associates with a complete and consolidated view of the customer in all channels and the ability to respond to their interests and needs. This enables you to provide exceptional customer service, manage your customer touch points, target the right customers and identify incremental value from your marketing programs.
Features and Benefits
- Get fast access to rich customer information
- Deliver highly personalized service
- Maximize sales
- Deliver rewards in all channels
- Manage campaigns and promotions
- Track and analyze performance
•Product Sheet: Retail CRM
